Privacy policy

This Privacy Policy explains how Boobody ("we", "us", "our") collects, uses and shares your personal information when you visit or make a purchase on our website. By using our website, you agree to the practices described in this policy.

1. Information we collect

  • Information you give us: your name, email address, shipping and billing address, phone number, order details, and any message you send to our customer service.
  • Payment information: payments are processed securely by our payment providers. We do not store your full card details.
  • Information collected automatically: device and browser information, IP address, pages viewed, products added to your bag, and how you interact with our website, collected through cookies and similar technologies.

2. How we use your information

  • To process, ship and deliver your orders, and to handle returns and refunds
  • To communicate with you about your order and answer your questions
  • To send you news, offers and promotions, if you have agreed to receive them
  • To improve our website, products and customer experience
  • To prevent fraud and keep our website secure
  • To comply with our legal obligations

3. How we share your information

We only share your information with trusted partners who help us run our business, such as:

  • Our e-commerce platform (Shopify), which hosts our store
  • Payment processors, to process your payments
  • Suppliers and shipping carriers, to prepare and deliver your orders
  • Email marketing, analytics and advertising partners (for example Klaviyo, Google, Meta and TikTok), to send our newsletters and show you relevant ads
  • Authorities, when required by law

We do not sell your personal information for money.

4. Cookies

We use cookies to keep your bag and preferences, understand how our website is used, and show you relevant ads. You can manage or disable cookies in your browser settings. Some parts of the website may not work properly without them.

5. Marketing emails and text messages

If you subscribe to our emails or text messages, you can unsubscribe at any time by clicking the "unsubscribe" link in our emails or by replying STOP to our text messages.

6. Your rights

Depending on where you live (including California and other US states, Canada, the United Kingdom and Australia), you may have the right to access, correct or delete your personal information, to opt out of targeted advertising or the "sharing" of your information, and to receive a copy of your data. To make a request, email us at contact.boobody@gmail.com. We will not treat you differently for exercising your rights.

7. Data retention

We keep your order information for as long as needed to fulfil your orders, handle returns and meet our legal and accounting obligations, unless you ask us to delete it.

8. Security

We take reasonable measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

9. Children

Our website is not intended for children under 16, and we do not knowingly collect their personal information.

10. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

11. Contact us

For any question about your privacy, email us at contact.boobody@gmail.com.